Security Guard - Bank Lobby Monitor

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Guard - Bank Lobby Monitor in New York, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a premier financial institution location as a Front Desk Officer, serving as the welcoming first point of contact for employees and visitors. You will manage access requests, support badge and visitor processes, monitor activity from a stationary post, and document security-related observations with clear communication. Bring a people-first mindset as you deliver reliable service through teamwork, integrity, and an agile, innovative approach.

Position Type: Full Time

Pay Rate: $19.50 / Hour

Job Schedule:

DayTimeMon08:00 AM - 04:00 PMTue08:00 AM - 04:00 PMWed08:00 AM - 04:00 PMThur08:00 AM - 04:00 PMFri08:00 AM - 04:00 PM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial institution location.
• Staff the front desk post, greet and direct visitors, employees, and vendors, and provide general information while maintaining a professional presence.
• Verify identity and access permissions using approved methods such as identification checks, visitor logs, and access lists, and issue visitor badges and/or temporary credentials per site policy.
• Monitor lobby and reception areas for unusual activity and notify appropriate personnel of security-related concerns.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications, documenting details, and coordinating with on-site leadership.
• Operate and monitor access control systems, intercoms, telephones, and security-related communications equipment as assigned.
• Enforce site-specific sign-in and sign-out procedures for guests, contractors, and deliveries, and route packages and deliveries according to location protocols.
• Maintain complete and accurate reports, including incident reports, visitor records, and shift activity logs, and communicate relevant information during post turnover.
• Support emergency procedures such as evacuation, medical response, and fire alarm response by following post orders and providing directions to occupants and first responders as needed.
• Assist Allied Universal leadership and client representatives with administrative security-related tasks, including answering inquiries and relaying time-sensitive messages.

Minimum Requirements:

• - CPR certification is preferred and may be completed post hire.
• - Access control and badge experience is preferred.
• - Customer service experience is preferred.
• - Being comfortable using a computer or tablet is preferred.
• - A guard card and/or license is preferred.
• - Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• - Possess a high school diploma or equivalent.
• - As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• - Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• - As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• - Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• - A valid driver's license will be required for driving positions only.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

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If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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