Event Services Human Resources Manager

Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. For hourly roles, enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, operations, and administrative roles. Join our diverse, inclusive, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Apply today to be part of the excitement!

Allied Universal® Event Services, is looking to hire a Regional Human Resources Manager to join our team, supporting the Western Region. This position plays a key role in enhancing employee relations, ensuring workplace compliance, managing HR training programs, and conducting workplace investigations.

This position is considered hybrid-remote and may at times require overnight travel (10-15%). The salary range is $70,000 to $77,000 plus auto allowance of $195/per pay period.

Key Responsibilities:

• Employee Relations & Investigations: Investigate, document, and respond to employee complaints, including potential legal issues and EEOC charges, ensuring compliance with internal policies and legal standards.
• Compliance & Documentation: Ensure adherence to hiring practices, personnel documentation, licensing, performance evaluations, and other compliance items (e.g., LDW report, I-9s).
• Training & Development: Conduct training for managers and supervisors on employee relations, labor law compliance, positive employment practices, and legal issue avoidance.
• Termination & Unemployment Claims: Manage employee terminations, review supporting documentation, and respond to Department of Labor inquiries for unemployment claims.
• Retention & Human Capital Management: Participate in strategies to improve employee retention and support human capital initiatives.
• Coaching & Mentorship: Coach HR designees, branch managers, and other HR personnel in branch offices.
• Claims Management: Oversee employee relations and claims management across the region, ensuring proper documentation to mitigate litigation risks.
• HR Compliance Support: Assist HR Director and legal team in sensitive investigations and compliance program administration.
• Policy Enforcement: Ensure corporate policies and programs are appropriately enforced, including licensing, leaves of absence, status changes, and performance evaluations.
• Overtime & Turnover Reduction: Work with branch managers to develop strategies to reduce overtime and improve employee retention.
• Work Environment & Grievance Resolution: Foster a positive work environment by managing complaints, grievances, and conducting focus groups as needed to address employee concerns.
• Regional Travel: Regularly travel throughout the region to engage with operations teams, address serious allegations, and ensure consistent HR practices.

Qualifications:

• Education & Experience: Bachelor’s degree in Human Resources, Business Administration, or related field, with at least 2 years of HR Generalist experience or above or experience in lieu of a degree (5 years of experience as an HR Generalist, HRBP, or manager level).
• Leadership: Prior experience in a supervisory role, with the ability to train and guide managers on employment law and supervisory best practices.
• Communication Skills: Outstanding verbal and written communication skills, with the ability to engage effectively across all organizational levels.
• Time Management: Demonstrated ability to handle multiple competing priorities and meet deadlines efficiently.
• Technology Proficiency: High proficiency in Microsoft Office and HR software applications.
• Judgment & Discretion: Professional, articulate, and able to make independent judgments while maintaining strict confidentiality.
• Driver’s License: Valid driver’s license with a clean driving record (no major violations in the last 36 months), and ability to safely operate a vehicle.

PREFERRED QUALIFICATIONS:

• PHR, SPHR, SHRM-CP or SHRM-SCP certification

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal day
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.